Shipping policy
SHIPPING POLICY
Last Updated: September 3, 2026
Thank you for shopping with Wild Daydreamers! This Shipping Policy explains how we process and deliver orders placed through our website.
1. ORDER PROCESSING
Most orders are processed after the order is placed.
Processing times vary depending on the product and whether the item is made to order, print on demand, or currently in stock.
Estimated processing times are provided on individual product listings when applicable.
Please note that processing time is separate from shipping time. An order may require processing or production before it is shipped.
2. MADE-TO-ORDER AND PRINT-ON-DEMAND PRODUCTS
Many of our apparel and other products are made to order through third-party fulfillment partners.
Because these products are produced after an order is placed, processing and production times may vary.
Customers should review the estimated processing time shown on the product listing before placing an order.
Once production is complete, the order will be shipped according to the shipping method selected at checkout.
3. SCHOOL SPIRIT PRE-ORDERS
School spirit products offered as pre-orders are produced after the applicable pre-order period.
The estimated turnaround time for school spirit pre-orders is 6–8 weeks unless otherwise stated on the product listing.
The 6–8 week timeframe is an estimate and may be affected by supplier delays, production delays, holidays, weather, shipping delays, or other circumstances outside of our control.
Customers who select shipping will receive their order after production is completed and the order is shipped.
Customers who select local pickup will be notified when their order is ready.
4. SHIPPING METHODS AND COSTS
Available shipping methods and shipping charges will be displayed during checkout.
Shipping costs may vary depending on the size, weight, destination, and fulfillment method of the order.
Any free-shipping promotions will be subject to the terms of the specific promotion.
5. ESTIMATED DELIVERY TIMES
Delivery times provided at checkout or on our website are estimates and are not guaranteed.
Once an order has been shipped, delivery time depends on the shipping carrier and destination.
Wild Daydreamers is not responsible for delays caused by shipping carriers, weather, holidays, incorrect addresses, or other circumstances beyond our reasonable control.
6. SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your shipping information carefully before completing your order.
If an incorrect address is provided, contact us as soon as possible. We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has entered processing or shipping.
Wild Daydreamers is not responsible for packages delivered to an incorrect address provided by the customer.
7. LOST, STOLEN, OR DELAYED PACKAGES
Once an order has been shipped and transferred to the shipping carrier, the package is subject to the carrier's tracking and delivery procedures.
If tracking shows that a package was delivered but you cannot locate it, please first check around the delivery location and contact the shipping carrier.
Wild Daydreamers is not responsible for packages that are confirmed by the carrier as delivered but are subsequently lost or stolen.
If a package is confirmed to be lost in transit, please contact us so we can determine what options may be available.
8. DAMAGED OR INCORRECT ORDERS
If your order arrives damaged, defective, or contains an incorrect item, please contact us as soon as possible after delivery.
Please include your order number and photographs of the item and packaging when applicable.
We will review the issue and determine an appropriate resolution, which may include a replacement, refund, or store credit.
9. MULTIPLE-PRODUCT ORDERS
If an order contains products with different processing or production times, items may be shipped separately depending on availability and fulfillment requirements.
You may receive more than one package for a single order.
10. LOCAL PICKUP
Certain products, including select school spirit products, may be available for local pickup in Baraboo or Rock Springs, Wisconsin.
Customers who select local pickup will not be charged shipping for that order.
You will receive notification when your order is ready for pickup. Please do not travel to the pickup location until you have received confirmation that your order is ready.
Pickup details and available pickup times will be provided when your order is ready.
11. INTERNATIONAL SHIPPING
At this time, Wild Daydreamers may limit shipping to destinations available through our checkout system.
If international shipping is offered, customers are responsible for any applicable customs duties, taxes, tariffs, or other fees imposed by the destination country unless otherwise stated at checkout.
12. CONTACT US
If you have questions about shipping or the status of your order, please contact Wild Daydreamers through the contact information provided on our website.
Wild Daydreamers
Wisconsin, USA
Website: Wild Daydreamers
Email: [Insert your customer service email]